Think Ink Marketing, Inc.

www.ThinkInkMarketing.com

Effective Date: August, 2026

Last Updated: August 5th, 2026

1. Introduction

Think Ink Marketing, Inc. (“Think Ink Marketing,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we collect through www.ThinkInkMarketing.com (the “Site”), how we use and share it, and the choices and rights available to you.

This Policy applies to information we collect on the Site, through our sales and marketing activities, and in the course of providing our handwritten direct mail, lettershop, mailhouse, printing, and list services (collectively, the “Services”).

This Policy does not apply to personal information that we process solely on behalf of our business clients as their service provider or processor. Section 9 explains how that information is handled.

By using the Site, you acknowledge that you have read and understood this Privacy Policy.

 

2. Who We Are and How to Contact Us

Think Ink Marketing, Inc.

3308 W. Warner Avenue

Santa Ana, CA 92704

United States

Telephone: (888) 808-2161

Email: info@thinkinkmarketing.com

If you have questions about this Policy or wish to exercise a privacy right, please use the contact details above.

 

3. Information We Collect

We collect the categories of personal information described below. Not every category applies to every individual; what we collect depends on how you interact with us.

 

3.1 Information You Provide Directly

• Identifiers and contact details. Name, business name, job title, mailing address, email address, and telephone number — for example, when you submit a contact form, request a quote, book a discovery call, or subscribe to updates.
• Commercial and transaction information. Details of services you inquire about or purchase, order and campaign specifications, quantities, delivery preferences, and purchase history.
• Billing and payment information. Billing address and payment details. Card and bank account data is collected and processed by our third-party payment processors; we do not store full payment card numbers on our own systems.
• Communications. The contents of emails, form submissions, chat messages, call notes, and other correspondence you send to us, including any information you choose to include.
• Campaign content and creative. Copy, artwork, logos, and other materials you supply for a mailing.
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3.2 Information Collected Automatically

When you visit the Site, we and our service providers automatically collect certain technical information, including:

• Internet or network activity information. IP address, browser type and version, operating system, device type and identifiers, referring and exit pages, pages viewed, links clicked, search terms used on the Site, and the dates and times of your visits.
• Cookies and similar technologies. Cookies, pixels, web beacons, tags, and local storage used for site functionality, analytics, and advertising. See Section 6.
• Approximate location. General geographic location inferred from your IP address (such as city, state, or region). We do not collect precise geolocation from Site visitors.
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3.3 Information From Third Parties

• Business contact and list data. We obtain business and consumer contact data from list brokers, data compilers, data appending services, and publicly available sources in connection with list sourcing, list generation, hygiene, and suppression services.
• Marketing and advertising platforms. Lead information from advertising platforms and lead-generation forms you complete off-Site.
• Analytics and advertising partners. Aggregated and pseudonymous information about how visitors reach and use the Site.
• Clients and partners. Contact details supplied by our clients, referral partners, or your employer.
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3.4 Sensitive Personal Information

We do not intentionally collect “sensitive personal information” as that term is defined under the California Consumer Privacy Act — such as Social Security numbers, driver’s license numbers, precise geolocation, account log-in credentials combined with passwords, racial or ethnic origin, religious beliefs, union membership, genetic or biometric data, or health information — from Site visitors, and we do not use or disclose such information for purposes of inferring characteristics about you.

If a client supplies data of this nature to us for processing, we handle it only under the client’s instructions as described in Section 9.

 

4. How We Use Personal Information

We use personal information for the following business and commercial purposes:

• To operate, maintain, secure, and improve the Site and our Services.
• To respond to your inquiries, provide quotes, schedule discovery calls, and communicate with you about your requests.
• To provide, fulfill, and support our Services, including producing, addressing, printing, assembling, and mailing campaigns, and providing list sourcing, data hygiene, and reporting.
• To process transactions, invoice clients, and collect payment.
• To send administrative and transactional messages, including order confirmations, service updates, and notices about changes to our terms or policies.
• To send marketing and promotional communications about our Services, subject to your right to opt out at any time.
• To measure and improve the performance of our own advertising and marketing, including analytics, attribution, and retargeting.
• To conduct business analytics, market research, and internal reporting.
• To detect, investigate, and prevent fraud, abuse, security incidents, and other unlawful or prohibited activity.
• To establish, exercise, or defend legal claims, and to comply with applicable law, regulations, subpoenas, court orders, and other legal process.
• For any other purpose disclosed to you at the time of collection or to which you consent.

We will not collect additional categories of personal information, or use personal information for materially different purposes, without providing you notice.

 

5. Legal Basis and Necessity

We collect and use personal information where it is necessary to provide our Services, to pursue our legitimate business interests in operating and marketing our business in a manner that is proportionate and respectful of your rights, to comply with legal obligations, or with your consent where required by law.

 

6. Cookies, Analytics, and Advertising Technologies

6.1 Cookies and Similar Technologies

We use cookies and similar technologies on the Site, including:

• Strictly necessary cookies, which enable core functionality such as page navigation, form submission, and security. The Site cannot function properly without these.
• Performance and analytics cookies, which help us understand how visitors find and use the Site so we can improve it.
• Advertising and targeting cookies and pixels, which are used to deliver advertisements that are more relevant to you and to measure the effectiveness of our campaigns.
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6.2 Analytics Providers

We use third-party analytics services, which may include Google Analytics, to understand Site usage. These providers may set cookies and collect information such as your IP address, pages visited, and time spent on the Site. You can learn more about Google Analytics at policies.google.com/technologies/partner-sites and can opt out using the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

 

6.3 Advertising and Retargeting

We work with advertising platforms — which may include Google Ads, Meta (Facebook and Instagram), LinkedIn, and Microsoft Advertising — that place pixels or tags on the Site. These technologies allow us and those platforms to:

• Show you advertisements for Think Ink Marketing on other websites and platforms after you have visited our Site (“retargeting” or “remarketing”).
• Build audiences of individuals with characteristics similar to our Site visitors.
• Measure conversions and the performance of our advertising.

Under some U.S. state privacy laws, the use of these advertising technologies may be considered a “sale” of personal information or “sharing” for cross-context behavioral advertising or targeted advertising, even though no money is exchanged. You may opt out of this activity as described in Section 11.

 

6.4 Managing Cookies

Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect Site functionality. You can also opt out of interest-based advertising from participating companies through the following industry tools:

• Digital Advertising Alliance: optout.aboutads.info
• Network Advertising Initiative: optout.networkadvertising.org
• Your device’s mobile advertising settings
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6.5 Global Privacy Control

We recognize the Global Privacy Control (GPC) and other supported universal opt-out mechanisms as a valid request to opt out of the sale or sharing of personal information for the browser transmitting the signal. Because these signals are browser- and device-specific, you may need to enable the setting on each browser and device you use.

 

7. How We Disclose Personal Information

We do not sell personal information for money. We disclose personal information in the following circumstances:

• Service providers and vendors. Companies that perform services on our behalf, such as web hosting, email delivery, CRM and marketing automation, analytics, payment processing, printing and production partners, freelance handwriting personnel, fulfillment and logistics providers, mail transport and postal services, and professional advisors. These parties are contractually restricted to using personal information only to perform services for us.
• Advertising and analytics partners. As described in Section 6, in connection with measuring and delivering advertising.
• Postal and delivery services. The United States Postal Service and other carriers, as necessary to deliver mail.
• Our clients. Where you have engaged with a campaign we produced on a client’s behalf, the associated response data is provided to that client.
• Legal and safety disclosures. When required by law, subpoena, court order, or governmental request, or when we believe disclosure is necessary to protect the rights, property, or safety of Think Ink Marketing, our clients, or others, or to investigate suspected fraud or violations of our terms.
• Business transfers. In connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our assets, personal information may be transferred as a business asset. We will provide notice of any such transfer that materially affects the handling of your personal information.
• With your direction or consent. Where you ask us to share information or otherwise consent.
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7.1 Categories Disclosed in the Preceding 12 Months

In the 12 months preceding the Last Updated date of this Policy, we have disclosed the following categories of personal information for a business purpose: identifiers and contact information; commercial information; internet or other electronic network activity information; approximate geolocation; professional or employment-related information; and inferences drawn from the foregoing. Recipients fall within the categories of third parties listed above.

We have “shared” identifiers, internet or network activity information, and inferences with advertising partners for cross-context behavioral advertising purposes.

We do not knowingly sell or share the personal information of consumers under 16 years of age.

 

8. Direct Mail Recipients

If you received a piece of mail from us and wish to be removed from future mailings, contact us at the address, phone number, or email in Section 2 and provide the name and address exactly as they appear on the mailpiece.

Please note that in many cases we mail on behalf of a client who owns and controls the underlying list. Where that is the case, we will forward your request to the client and add your details to our internal suppression file so we do not mail you on that client’s behalf again. We may retain the minimum information necessary — typically your name and address — solely to honor your suppression request. We may also submit your details to industry-standard suppression services where applicable.

 

9. Data We Process on Behalf of Clients

A substantial portion of the personal information we handle is provided to us by, or generated for, our business clients so that we can produce and deliver their direct mail campaigns. This includes mailing lists, recipient names and addresses, personalization fields, variable data, and response data.

With respect to that information:

• We act as a service provider under the California Consumer Privacy Act, and as a processor under other U.S. state privacy laws. Our client is the business or controller.
• We process this information only on the client’s documented instructions and only as necessary to perform the contracted Services.
• We do not sell or share this information, and we do not use it for our own marketing, to build our own profiles, or for any purpose outside the direct business relationship with the client, except as permitted by law.
• We maintain contractual commitments with our clients governing confidentiality, security, subcontracting, and the return or deletion of data.
• We require our own subcontractors to provide comparable protections.

If you are a recipient of a mailing and want to know how your information was obtained, exercise a privacy right, or be removed from a list, we encourage you to contact the company whose name appears on the mailpiece, because that company controls the list. You may also contact us using the details in Section 2 and we will assist by routing your request to the appropriate client and, where applicable, suppressing your record as described in Section 8.

 

10. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide our Services, maintain business records, resolve disputes, enforce agreements, and comply with legal, tax, accounting, and regulatory obligations.

Our retention periods are determined by criteria including: the duration of our relationship with you or our client; the nature of the information and the risk associated with retaining it; whether an active or reasonably anticipated legal claim requires preservation; and applicable statutory retention and limitations periods.

Client-supplied campaign data is retained in accordance with the applicable client agreement and returned or securely destroyed at the end of the engagement or upon client instruction. Suppression and do-not-mail records are retained indefinitely, because deleting them would cause us to resume contacting you.

When personal information is no longer needed, we securely delete, destroy, or de-identify it.

 

 

11. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights with respect to personal information we collect as a business:

• Right to know. Request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purposes for collecting, selling, or sharing it, and the categories of third parties to whom we disclose it.
• Right to delete. Request deletion of personal information we collected from you, subject to statutory exceptions.
• Right to correct. Request correction of inaccurate personal information we maintain about you.
• Right to opt out of sale or sharing. Direct us not to sell your personal information or share it for cross-context behavioral advertising.
• Right to limit use of sensitive personal information. As stated in Section 3.4, we do not use or disclose sensitive personal information for purposes that would trigger this right.
• Right to non-discrimination. We will not deny you services, charge different prices, or provide a different level or quality of service because you exercised a privacy right.
• Right to opt out of automated decision-making technology. To the extent we use automated decision-making technology to make significant decisions about you, you may have the right to opt out and to obtain information about the logic involved. We do not currently use such technology to make significant decisions about consumers.

Shine the Light. California Civil Code Section 1798.83 permits California residents to request information about disclosures of personal information to third parties for their direct marketing purposes. To make such a request, contact us at the address in Section 2 with the subject line “Shine the Light Request.”

 

12. Rights for Residents of Other U.S. States

Residents of states with comprehensive consumer privacy laws — including, as applicable, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Minnesota, Maryland, Tennessee, Indiana, Kentucky, and Rhode Island — may have rights to:

• Confirm whether we process their personal data and access that data.
• Obtain a portable copy of personal data they provided to us.
• Correct inaccuracies in their personal data.
• Delete personal data we hold about them.
• Opt out of targeted advertising, the sale of personal data, and certain profiling.
• Not be discriminated against for exercising these rights.
• Appeal a denial of a request. If we decline to act on your request, you may appeal by replying to our decision or contacting us at the address in Section 2 with the subject line “Privacy Request Appeal.” We will respond to appeals within the timeframe required by your state’s law and, if the appeal is denied, provide information about how to contact your state Attorney General.

Where required, we honor universal opt-out mechanisms such as the Global Privacy Control.

The specific rights available to you, and any exceptions, depend on the law of your state.

 

13. How to Submit a Privacy Request

To exercise any right described in Sections 11 or 12:

• Email: info@ThinkInkMarketing.com
• Phone: (888) 808-2161
• Mail: Privacy Request, Think Ink Marketing, Inc., 3308 W. Warner Avenue, Santa Ana, CA 92704

Verification. To protect your information, we must verify your identity before fulfilling a request. We will typically ask you to provide information that matches what we already hold — such as your name, email address, mailing address, or details of a recent interaction. We will not use information provided for verification for any other purpose. Requests that we cannot verify may be denied.

Authorized agents. You may designate an authorized agent to submit a request on your behalf. We will require written proof of the agent’s authorization and may require you to verify your identity directly with us.

Timing. We will confirm receipt of your request within 10 business days and respond substantively within 45 calendar days. If we need more time, we will notify you of the extension and the reason, and respond within the additional period permitted by law (generally up to 45 additional days).

Fees. Requests are free unless they are manifestly unfounded or excessive, in which case we may charge a reasonable fee or decline the request, and will explain why.

 

14. Email and Marketing Communications

You may opt out of marketing emails at any time by clicking the “unsubscribe” link in any marketing message or by contacting us at the details in Section 2. We will process opt-out requests promptly and in any event within 10 business days, as required by the CAN-SPAM Act.

Please note that even after you opt out of marketing communications, we may continue to send you transactional or administrative messages relating to an active order, account, or business relationship.

If you provided your telephone number, you may opt out of calls and text messages by telling us during a call, replying STOP to a text message, or contacting us as described above. Message and data rates may apply to text messages.

 

 

15. Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These measures include access controls and role-based permissions, encryption of data in transit, secured facilities for production and mail handling, confidentiality obligations for employees and contractors, and vendor due diligence.

No method of transmission over the internet or method of electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security. If you believe your interaction with us is no longer secure, please contact us immediately.

 

 

16. Children’s Privacy

The Site and our Services are directed to businesses and are not intended for children. We do not knowingly collect personal information from children under 16 years of age, and we do not knowingly sell or share the personal information of consumers under 16. If you believe a child has provided us with personal information, please contact us at the details in Section 2 and we will take steps to delete it.

 

17. Third-Party Websites and Services

The Site may contain links to third-party websites, scheduling tools, social media pages, and other services that we do not control. This Policy does not apply to those third parties, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any third-party site you visit.

 

18. Visitors Outside the United States

Think Ink Marketing is based in the United States, and our Site and Services are intended for users located in the United States. If you access the Site from outside the United States, your information will be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Site, you understand that your information will be processed in the United States.

 

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the “Last Updated” date at the top of this Policy and post the updated version on the Site. We review this Policy at least once every 12 months.

If we make material changes, we will provide additional notice, such as by posting a prominent notice on the Site or contacting you directly where required by law. Your continued use of the Site after an update takes effect constitutes acceptance of the revised Policy.

 

20. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our handling of personal information, please contact us:

Think Ink Marketing, Inc.

Attn: Privacy

3308 W. Warner Avenue

Santa Ana, CA 92704

United States

Phone: (888) 808-2161

Email: Info@ThinkInkMarketing.com

We will work with you in good faith to resolve any concern. California residents may also contact the California Privacy Protection Agency or the California Attorney General’s Office.